Can businesses and consumers trust their bank when it comes to providing them with the best services at the best price?
I am not so sure! With an industry that has been tarnished by many scandals, negative headlines and endless reports of miss-selling, sometimes we are left wondering when we will see the end of this cloud of mistrust and return to good old customer service driven firms who put their customers’ needs first.
I have been a customer with my bank for over 15 years with several bank accounts and services with them and have never been in the red. You would think with this background I would be referred to as a good customer, wouldn’t you?
Being a native French person, I also have a bank account in France, where I have to transfer funds from time to time, to avoid me carrying too much cash with me when going back home. I also have friends who run small businesses with an international clientele and with the majority of them being based in Europe.
If you don’t believe me, watch this space for next week’s blog post where we will keep you updated with more details on the imminent launch of our innovative product.
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